A good call center employee is, above all things, friendly, professional and customer-focused. If you've ever needed to contact an organization's call center, you know your experience depends heavily on the type of person you talk to. Plus, call centers tend to promote from within, so if your seasonal job turns into something more permanent, you can take advantage of great growth potential and salaries – a call center manager earns an average of $81,145 a year. On average, entry-level call center representatives earn $30,496. There’s great pay and career potential: Call center representatives earn a competitive salary, especially when compared with other part-time jobs.It’s a fast-paced environment: You’ll always have someone to talk to – a customer or a colleague – and you’ll be able to think on your feet to come up with solutions to questions and challenges.This cuts down on travel time and makes it easier to pick up extra hours. You may be able to work from home: Many employers are shifting to virtual call center models, where a team of employees works from their own homes.That’s why many call centers offer a casual and laid-back atmosphere.
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